FAQs

Frequently Asked Questions

What is the Direct Pay Model?


The goal of Evolution Physical Therapy is to provide high quality one-on-one physical therapy with a holistic approach. This type of effective, efficient and empathetic care cannot be rushed, limited or capped. Your health goals should not be dictated by your insurance company. During each visit, we strive for quality and value for the patient. We can achieve this level of personalized attention only by being an out-of-network provider. We have the time to fully assess your condition(s), provide hands-on treatment, education, and exercise prescription. We do not utilize support staff such as PT aides, assistants or trainers. We have provided a helpful worksheet for communicating with your insurance company.




How does the Direct Pay Model benefit me?


Having an extended time dedicated just to you means better quality care

  • Better quality care means you feel better faster
  • You get to ask all the questions you want and will not feel rushed
  • Empowering the patients with knowledge of condition and tools for moving forward towards your goals takes time
  • Clinical decisions are made with your goals in mind, not your insurance company
  • Likely results in less visits overall which saves you precious time coming back and forth to the clinic and money in the end
  • Transparent fee schedule keeps it simple, with no surprise bills, so whether you have insurance, have a high-deductible plan or no insurance you can get the care you deserve
  • We can emphasize your overall wellness and prevention
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Cancellation Policy


Please give at least 24-hour notice if you are unable to keep your appointment for any reason. Failure to give 24-hour notice will result in a Cancellation Fee charged to your credit card in the FULL AMOUNT of the appointment price. No-shows for an appointment will result in the same Cancellation Fee. The Cancellation Fee can be avoided by rescheduling your appointment within the same calendar week, if an appointment time is available.




Privacy Practices and Policy


We take the privacy of your information very seriously. Download this PDF for our Privacy Notice.




Non-Discrimination Policy


This office appreciates the diversity of human beings and does not discriminate based on race, age, religion, ability, marital status, sexual orientation, sex or gender identity.




How much does a visit cost?


Physical Therapy Evaluation | 75 Minutes | $170 Physical Therapy Follow-up Visit | 60 Minutes | $135 Visrtual Physical Therapy Visit | Contact for More Information During each visit, we strive for quality and value for you. We can achieve this level of personalized attention only by being an out of network physical therapy provider. Payment in full is expected at the time of the visit.




What are the office values? Is this office LGBTQ+ friendly?


This office appreciates the diversity of human beings and does not discriminate based on race, age, religion, ability, marital status, sexual orientation, sex or gender identity. This office includes a small waiting room, a private treatment room (not an open gym-type environment) and a gender-neutral bathroom. Both the office and building are accessible to people with disabilities. Jessie has completed LGBTQIA ally training through Elon University and several modules published by the National LGBT Health Education Center. She has completed training in providing trauma-informed care. Evolution Physical Therapy & Wellness is part of the community resources project of the LGBT Center of Raleigh.





 
 
 

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